
The book is organized in such a way that you can easily flip through it, find the type of letter you want to write, and find the best format to follow with a breakdown of each part of the letter and what it's function should be, as well as some general information about that specific type of letter and a visual representation of the letter itself. The over two hundred letters cover almost any type of letter you will have to write as a business person. I would have given the book 4.5 stars if it was possible, but I chose not to give it five stars because I would expect a book on business letters in today's day and age to now include at least some information on e-mail letters, or letters written in the context of e-commerce. I think that if the author came out with an equivalent book for writing e-mails or business letters for people in e-commerce situations, or perhaps made an addition to this book, it would provide important additional resources to the average user given the popularity of new internet technologies. Otherwise the book is excellent, and I highly recommend it for anyone who wants a quick reference and guide to writing business letters!
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